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FAQ's

When will my order ship?

Nationwide shipping is available Monday- Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.

CA, AZ, NV, TX, ID, CO, UT, NM, OR, WA, and WY: Shipping is available Monday-Friday and is free on orders over $200. Any orders placed after 10:00am PST on Friday will be processed and shipped the following week.

Do you ship with dry ice?

All orders with meat or cold items are packed in boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen. 

It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised.  

Additional Order & Shipping Information

All orders received are processed immediately and will be packaged and shipped at the earliest convenience.

If you would like to cancel your order or combine multiple orders, please contact reach out to info@primalpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability.

If the order has already been processed and packaged, changes may not be possible.

P.O. box addresses are not accepted.

We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.


We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.

Customer Reviews

Based on 16 reviews
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A
Amanda G.
Delicious and easy-to-make Ham Hock

I simply covered with water and seasoned with salt and peppercorns, then brought to a simmer and covered for 3 1/2 hours. This produced a rich and tasty gut-healing broth, which I ate with the truly delicious meat. This was a very satisfying, healing meal and very easy to make.

M
Marie R.
Revived Memories

Grew up with having ham hocks mongo beans soup ar having the opportunity to make it with fresh ham hocks
Thank you

K
K.C.
Melt In Your Mouth Deliciousness

I’m obsessed with these ham hocks. They are seriously melt-in-your-mouth tender, juicy, + delicious! I made a ham hock + pinto bean stew for the rainy weather this week, topped with a scoop of homemade cultured cream, and it’s absolute bliss. Thanks Primal Pastures crew!

O
Otilia L.

I haven’t try these meat I will let you know

R
ROGER B.
Ham hock

Meade great ham and beans