Shipping Policy

We offer home delivery NATIONWIDE.

All of our orders are shipped out on Tuesdays.  We pack all of our boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to insure you receive your meat perfectly frozen.  It is very common for the dry ice in your package to have dissipated by the time it arrives.  As long as the meat is still cool to the touch, the products have not been compromised.  

We try our hardest to pack every order correctly, but in the event that you receive an incorrect item, or an item is missing from your order, please reach out within two business days, and we will be sure you are taken care of!  

We have chosen to trust FedEx for all of our orders, but we are currently getting set up with UPS to give more options. You will receive an email within 24 hours of your order being shipped with tracking details. All packages will be left without a signature.  

P.O. boxes are not accepted. We are not responsible for incorrect addresses or mistakes when inputting shipping details.  Please double check all shipping instructions before submitting your order.  Holidays, as well as weather, may delay shipments.  We try our hardest to anticipate these circumstances as they arise, but rest assured, we will do our best to take care of these situations on a case by case basis. 

We process all orders immediately.  If you placed an order in error, or would like to cancel your order, you have until Monday at 5pm (excluding whole animal orders).  Any cancellation requests after 5pm will not be processed, and your order will be shipped out.  Thank you for your cooperation. 

Home delivery rates for CA:

  • $30 for orders $0-$99
  • $20 for orders $100-$199
  • $15 for orders $200-$299
  • $10 for orders $300-$399
  • Free for orders over $400

Outside California: 

  • 2-day shipping will apply to all orders
  • Upgraded shipping to overnight is available