**Please note this is a new shipping schedule and we are still working out any kinks in the process. This policy is subject to change at anytime, without notice.**
We offer home delivery NATIONWIDE.
Nationwide shipping is available three days a week, Monday through Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.
SoCal Locals (CA, South of Bakersfield) shipping is available four days a week, Monday through Thursday. Any orders placed after 10:00am PST on Thursday will be processed and shipped the following week.
Farm Pick-up is available on Thursday and Friday between 9:00am-1:00pm. Order cut off is 10:00am on Wednesday. All orders placed after 10:00am on Wednesday will not be available until the following week.
If you would like to delay your shipping to the following week or a specific date please add your request in the ‘note to seller’ box at checkout. Otherwise, all orders will be processed and shipped as soon as possible in the order they were received.
All orders received are processed immediately and will be packaged and shipped at the earliest convenience. If you would like to cancel your order or combine multiple orders, please contact Customer Service at firstname.lastname@example.org as soon as possible. We will do our best to accommodate you to the best of our ability, however, if the order has already been processed and packaged, changes may not be possible. In the event that you receive an incorrect item, or an item is missing from your order, please reach out within two business days, and we will be sure you are taken care of!
Quality is our priority and our meat is flash frozen at the peak of freshness. All orders are individually packed in a box with insulated liners as well as dry ice. We calculate the dry ice needs for each individual address and our goal is to always get the products to you frozen. However, we cannot guarantee that every cut will remain completely frozen. As long as the meat is cold to the touch, products have not been compromised. If any of your items are warm, please let us know so we can make this right.
We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.
P.O. box addresses are not accepted. We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.
Home delivery rates for CA:
- $30 for orders $0-$99
- $20 for orders $100-$199
- $15 for orders $200-$299
- $10 for orders $300-$399
- Free for orders over $400
- 2-day shipping will apply to all orders
- Upgraded shipping to overnight is available