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FAQ's

Nationwide shipping is available Monday- Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.

CA, AZ, NV, TX, ID, CO, UT, NM, OR, WA, and WY: Shipping is available Monday-Friday and is free on orders over $200. Any orders placed after 10:00am PST on Friday will be processed and shipped the following week.

All orders with meat or cold items are packed in boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen. 

It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised.  

All orders received are processed immediately and will be packaged and shipped at the earliest convenience.

If you would like to cancel your order or combine multiple orders, please contact reach out to info@primalpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability.

If the order has already been processed and packaged, changes may not be possible.

P.O. box addresses are not accepted.

We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.


We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.

Customer Reviews

Based on 16 reviews
56%
(9)
19%
(3)
6%
(1)
13%
(2)
6%
(1)
t
travelinbear
Taste great!

First time ordering this. This meats flavor was great, however I missed the instructions, (as they are on the website and not the packaging) to marinade the meat in citrus & oil. I knew the meat would be a tougher cut as flank can be, but it was pretty tough and fibrous. The marinade is needed as the seller states on website. My critique is to have the marinade instructions on the package and not just the website. This is my fault for not realizing but also I prepare food based on instructions on package not going to the website I ordered it from. Otherwise the flavor is so great! There is a reason it sells out. I will be ordering again to actually follow the sellers instructions.

D
Dana P.
Chewy beef

I’m not sure why, but the beef… no matter which cut it is, cooks up very chewy. Trying to muddle through and cook up what we get, but thinking of changing to strictly chicken and pork.

V
Victoria B.
Tough to Eat

Had a tough texture and the thinness and wide pieces did not resemble traditional fajita style meat. Love Primal Pastures but this one product won’t be on my rotating orders.

L
Lorraine B.
Beef fajita meat

It was so good!!! My family fought over the left overs for their lunches the next day!!!

B
Brandon

High quality meat that is good for you!