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FAQ's

When will my order ship?

Nationwide shipping is available Monday- Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.

CA, AZ, NV, TX, ID, CO, UT, NM, OR, WA, and WY: Shipping is available Monday-Friday and is free on orders over $200. Any orders placed after 10:00am PST on Friday will be processed and shipped the following week.

Do you ship with dry ice?

All orders with meat or cold items are packed in boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen. 

It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised.  

Additional Order & Shipping Information

All orders received are processed immediately and will be packaged and shipped at the earliest convenience.

If you would like to cancel your order or combine multiple orders, please contact reach out to info@primalpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability.

If the order has already been processed and packaged, changes may not be possible.

P.O. box addresses are not accepted.

We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.


We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.

Customer Reviews

Based on 27 reviews
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C
Chris L.
Great

Luv the deer so ggod

P
Paul G.
Absolute go-to

This has become one of our staples. Sub it for ground beef - it’s lean and mean and so packed with nutrients between the wild grazing and the organ meats. Love this product!

A
Andrew H.

Maui Nui Venison Organ Blend

D
Deborah
Great for Meatloaf

Loved getting organ meats in diet with no “organ meat taste” or texture. Mixed it half and half with ground pork for a perfect meatloaf. As I said to my husband “now find the liver.” Pretty pricey to ship frozen food, so next time I will order a large lot now that I know how well it works. I’d used in meatballs too.

W
Wendi B.
Delicious and mild

We mixed this in a sauté with one pound of PP beef, because venison is often so lean, and we used it to make a "Sheppard's Pie". It was absolutely outstanding! Will definitely be buying it again. Thank you for offering something different. We are always on the look out for something new and different that is sustainable and delicious. Thank you for offering more options!