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Ground Chicken

FAQ's

When will my order ship?

Nationwide shipping is available Monday- Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.

CA, AZ, NV, TX, ID, CO, UT, NM, OR, WA, and WY: Shipping is available Monday-Friday and is free on orders over $200. Any orders placed after 10:00am PST on Friday will be processed and shipped the following week.

Do you ship with dry ice?

All orders with meat or cold items are packed in boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen. 

It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised.  

Additional Order & Shipping Information

All orders received are processed immediately and will be packaged and shipped at the earliest convenience.

If you would like to cancel your order or combine multiple orders, please contact reach out to info@primalpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability.

If the order has already been processed and packaged, changes may not be possible.

P.O. box addresses are not accepted.

We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.


We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.

Can I delay my order?

Due to order volume and changing inventory, we are unable to hold shipments. Of course, if there is an emergency please reach out to info@primalpastures.com and we will do our best to help.

Do you offer farm pickup?

We currently do not offer on farm pickup due to city regulations, but are actively working to bring this back!

Customer Reviews

Based on 31 reviews
87%
(27)
6%
(2)
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6%
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M
Melissa S.
Tastes great and no weird smells

We really enjoy the ground chicken, which is our go to. Grocery store ground chicken easily grosses me out, as it often has a weird smell when cooking it. This does not at all. I feel good feeding this to my family too. Definitely will be buying on repeat, even though I wish it was a little cheaper.

K
Kellie F.
Best Chicken

We order ALL of our meat and chicken from Primal Pastures. Everything is delicious, clean and individually packed so we can have quality food for weeks at a time.

N
NG
I made soup

I created mini meatballs and turned it into a soup, with bone broth, celery, carrot and onion. Delicious

A
Alison K.
Ground chicken is one of our favorites!

Delicious and consistent meats. We have ordered many times and should continue to do so.

P
Paul G.
Delicious and Clean

The ground chicken from Primal Pastures is hands-down the best I’ve ever had. You can taste the difference from the very first bite — rich, flavorful, and incredibly fresh. I love knowing it comes from pasture-raised birds with no antibiotics or weird additives. It cooks up beautifully for everything from tacos to stir-fries, and I feel great feeding it to my family. It’s lean but still juicy, and you can tell it’s real, high-quality chicken. A staple in our kitchen now — highly recommend!