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Wild Steelhead Trout

FAQ's

When will my order ship?

Nationwide shipping is available Monday- Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.

CA, AZ, NV, TX, ID, CO, UT, NM, OR, WA, and WY: Shipping is available Monday-Friday and is free on orders over $200. Any orders placed after 10:00am PST on Friday will be processed and shipped the following week.

Do you ship with dry ice?

All orders with meat or cold items are packed in boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen. 

It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised.  

Additional Order & Shipping Information

All orders received are processed immediately and will be packaged and shipped at the earliest convenience.

If you would like to cancel your order or combine multiple orders, please contact reach out to info@primalpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability.

If the order has already been processed and packaged, changes may not be possible.

P.O. box addresses are not accepted.

We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.


We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.

Can I delay my order?

Due to order volume and changing inventory, we are unable to hold shipments. Of course, if there is an emergency please reach out to info@primalpastures.com and we will do our best to help.

Do you offer farm pickup?

We currently do not offer on farm pickup due to city regulations, but are actively working to bring this back!

Customer Reviews

Based on 12 reviews
67%
(8)
8%
(1)
17%
(2)
8%
(1)
0%
(0)
G
Glenda M.

Absolutely Delicious!!

J
Joseph R.
Not as good this time...

I luckily only purchased three of these this time. They were delivered with other meat items with only one small, open and empty dry ice bag..? All items were still frozen. When we defrosted the fish they did not look fresh at all. Dull, limp and grayish in appearance. When we prepared them, they were mushy, lacked flavor and were dry. When I’ve ordered this steelhead in the past it’s always been fresh, firm and pinkish on the inside, as they should. Don’t know how to make sure this doesn’t happen again? Thank you for allowing me to give feedback.

We're so sorry to hear that you did not enjoy this product as much as you had hoped. Please reach out to info@primalpastures.com if you need any further assistance.

P
Patrick I.

Best Fish! So fresh!

B
Becky S.
Wild steelhead trout

Delicious

R
RSteve
Great experience.

Quality product and great exerience.