PACKAGE PROTECTION
- Regular price
- $1.50
- Unit price
- per
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Package Protection provides additional protection for shipments that are lost or damaged. Add Package Protection to your cart at checkout to enable this shipping insurance.
Please note that once you have added Package Protection to your cart, the system will automatically calculate the cost based on the items ordered and the shipping region. You do not need to select an amount for shipping coverage.
FAQ's
When will my order ship?
When will my order ship?
Nationwide shipping is available Monday- Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.
CA, AZ, NV, TX, ID, CO, UT, NM, OR, WA, and WY: Shipping is available Monday-Friday and is free on orders over $200. Any orders placed after 10:00am PST on Friday will be processed and shipped the following week.
Do you ship with dry ice?
Do you ship with dry ice?
All orders with meat or cold items are packed in boxes with recyclable insulated liners, as well as dry ice. We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen.
It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised.
Additional Order & Shipping Information
Additional Order & Shipping Information
All orders received are processed immediately and will be packaged and shipped at the earliest convenience.
If you would like to cancel your order or combine multiple orders, please contact reach out to info@primalpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability.
If the order has already been processed and packaged, changes may not be possible.
P.O. box addresses are not accepted.
We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.
We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.
Can I delay my order?
Can I delay my order?
Due to order volume and changing inventory, we are unable to hold shipments. Of course, if there is an emergency please reach out to info@primalpastures.com and we will do our best to help.
Do you offer farm pickup?
Do you offer farm pickup?
We currently do not offer on farm pickup due to city regulations, but are actively working to bring this back!